Returns & Exchanges
We want you to love your SPELL pieces, but if something isn't quite right, we accept returns on unworn items with original tags within 30 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Ship It Back
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing